Complaints Procedure

In the event that you are dissatisfied with our service you may be entitled to make a complaint.
We have a complaints procedure that is available on request. If you wish to register a complaint, please contact us:

• In writing: FAO Compliance Director, 4 Chester Street, Edinburgh, EH3 7RA
• By Telephone: +44 (0) 131 538 2121
• By Email: admin@jmifa.co.uk

For your further protection if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (‘FOS’) at www.financial-ombudsman.org.uk or by contacting them on 0800 023 4567.

JM Independent Financial Advisers (IFA) Ltd. is authorised and regulated by Financial Conduct Authority. FCA Registration No. 625327.

JM Independent Financial Advisers (IFA) Ltd. is registered in Scotland, Registered No. 473934, Registered Address 1 Randolph Cliff, Edinburgh, Midlothian, EH3 7TZ.

The value of your investments can go down as well as up and you may not get back the original amount invested.

The guidance contained within this website is subject to the UK regulatory regime and is therefore primarily targeted at customers in the UK.

Some forms of tax planning are not regulated by the Financial Conduct Authority.